EURIM home page
  EURIM circle home login contact us search accessible/printer version search
#
What is EURIM?
EURIM arrow EURIM TOR/Aims
EURIM arrow Achievements
EURIM arrow List of members
EURIM arrow Structure and Governance
EURIM arrow Corporate Information
EURIM arrow Notes for Editors
EURIM corner  
#
how to join
EURIM arrow Benefits of membership
EURIM arrow Achievements & Testimonials
EURIM arrow Membership
types & fees
EURIM arrow Application Form
EURIM arrow List of members
EURIM corner  
#
resources
EURIM arrow Index of Publications
EURIM arrow Briefings
EURIM arrow Status Reports
EURIM arrow Working Group Archive
EURIM arrow Useful Information
EURIM arrow Guidelines
EURIM corner  
#
 

EURIM Working Group on Public Service Delivery (formerly Transformational Government Group)

Introduction and Terms of Reference

Public Procurement
 Sub-Group

Forthcoming Meetings

Recent Meetings

Group Outputs

Latest Output: TGD Final Report & Press Release

 

Introduction and Terms of Reference

This group has been restructured to exploit the success of the Transformational Government Dialogues, during which a panel of experienced Parliamentarians, supported by a cross section of experts from industry, took evidence from a range of witnesses on issues of social exclusion and how to improve public service delivery. The formula of cutting across organisational boundaries and mixing testimony from senior officials, government advisors, trusted intermediaries, front-line practitioners, service users and benefits recipients was clearly successful. However, genuine transformation will take time and a number of key recommendations that have been passed to Parliamentary Select Committees and Service Providers will be monitored by the Group.

Objectives
To rebuild trust that the ICT industry (users as well as suppliers) can work in partnership with Government and the Public Sector to reliably and securely deliver effective, socially inclusive, joined-up, public services and ensure the effective monitoring (including political) of policy formation and implementation with regard to citizen-centric services, including performance monitoring based on the front-line experiences of both deliverers and recipients.

Strategy and Deliverables
The group will organise a series of meetings in the autumn of 2008 with the chairs and/or members of the relevant select committees so as to use the promise of parliamentary monitoring and scrutiny to pull through change in the way that policy proposals are reviewed and implemented.

In parallel the group will work up a major exercise on the secure, accountable and socially inclusive use of e-participation techniques for consultation on policy and priorities, and also performance monitoring and feedback, in line with the priorities of service recipients.

 

Forthcoming Meetings

Date Description
17 Dec 08
09.30-11.30
Public Procurement Guidance
Details
EURIM Members & Registered Observers Only
   

 

Recent Meetings

8 Jul 08 Minutes of Group meetingEURIM Members & Registered Observers Only
11 June 08 Minutes of Group meetingEURIM Members & Registered Observers Only
Transformational Government Dialogues: Submissions & Reports of Hearings
8 Nov 07 Social Inclusion
22 Nov 07 Delivery Partnerships
6 Dec 07 Democratising Delivery
5 Mar 08 John Suffolk (Government CIO) & review of integrated report

 

 

# #
 
activities
EURIM arrow Working Groups
  - Knowledge Economy
  - Public Service Delivery
  - Information Governance
  - Information Society Workforce Skills
  - E-Crime
  - Communications
EURIM arrow Newsletter
EURIM arrow Other Committees
EURIM corner
 
#
what's new
EURIM arrow Latest Timetable
EURIM arrow Working Drafts
EURIM arrow EURIM Outputs
EURIM arrow Press Releases
EURIM arrow Current Consultations
EURIM arrow UK / EU Reports
EURIM arrow EURIM Events
EURIM corner
 
#